Are you considering a vacation at one of Travel Resorts of America’s private resort RV campgrounds? Before you make any commitments, it’s important to be aware of the recent class action lawsuit that alleged unauthorized payments and high-pressure sales tactics by the company. In this article, we will explore the details of the case and provide you with all the essential information you need to make an informed decision.
The Lawsuit and Allegations Against Travel Resorts of America
In a proposed class action lawsuit filed against Travel Resorts of America, plaintiff Yvonne Lugo claimed that the company deducted unauthorized payments from consumers’ bank accounts even after their memberships had been canceled. Lugo accused Travel Resorts of America of using aggressive sales tactics to convince her to sign a written agreement for an RV campground membership back in May 2015. Although she contacted the company two weeks later to cancel her membership and stop the automatic monthly payments, Travel Resorts of America allegedly continued to deduct funds from her bank account without her consent, violating the Electronic Funds Transfer Act (EFTA).
The lawsuit also pointed out that Travel Resorts of America had been the subject of multiple consumer complaints, highlighting issues with their high-pressure sales tactics and difficulties in canceling memberships. One consumer even claimed that the company used deceptive practices regarding automatic payments, denying requests for cancellation and insisting that the membership would not be terminated.
Understanding the Electronic Funds Transfer Act (EFTA)
Under the EFTA, consumer authorization for electronic fund transfers must be provided in writing, with a copy of the authorization given to the consumer. The lawsuit alleges that Travel Resorts of America failed to obtain written authorization for recurring electronic payments and did not provide members with written agreements regarding these payments. By continuously debiting bank accounts of canceled members without written authorization, the company allegedly violated the EFTA.
Seeking Justice: Certification and Damages
Yvonne Lugo is seeking certification for a nationwide class of consumers who experienced unauthorized bank account debits from Travel Resorts of America. The proposed class seeks injunctive relief to prevent further unauthorized deductions and is eligible for statutory damages of $1,000 per member, as well as actual damages and litigation costs.
DHPL Travels: Our Commitment to Transparency and Trust
At DHPL Travels, we prioritize the well-being and satisfaction of our customers. We understand the importance of providing you with accurate and reliable information to ensure your travel experiences are enjoyable and hassle-free. It is essential to be aware of potential issues within the travel industry, and we believe in maintaining open and honest communication.
Through our commitment to E-A-T (Expertise, Authoritativeness, Trustworthiness) and YMYL (Your Money or Your Life) standards, we aim to establish trust with our readers. We provide valuable insights and advice on various travel topics, including potential risks and challenges, to help you make informed decisions.
Frequently Asked Questions (FAQs)
To address any potential concerns or queries you may have about Travel Resorts of America, we have compiled a list of frequently asked questions along with their corresponding answers:
Q: What is the class action lawsuit against Travel Resorts of America about?
A: The lawsuit alleges that Travel Resorts of America deducted unauthorized payments from consumers’ bank accounts, even after their memberships had been canceled.
Q: What were the high-pressure sales tactics mentioned in the lawsuit?
A: According to the plaintiff, Travel Resorts of America used aggressive sales tactics to persuade her to sign a written agreement for an RV campground membership.
Q: Can Travel Resorts of America continue to deduct funds from bank accounts without consent?
A: No, the Electronic Funds Transfer Act (EFTA) requires written authorization from consumers for recurring electronic fund transfers. Travel Resorts of America allegedly violated this by debiting bank accounts without proper authorization.
Q: Have other consumers experienced similar issues with Travel Resorts of America?
A: Yes, the company has faced numerous consumer complaints regarding high-pressure sales tactics and difficulties in canceling memberships.
Q: What is Yvonne Lugo seeking in the class action lawsuit?
A: Yvonne Lugo is seeking certification for a nationwide class of consumers and requesting injunctive relief, as well as statutory damages of $1,000 per member and additional compensation.
Checklist for a Smooth Vacation with Travel Resorts of America
To ensure a seamless and enjoyable vacation at Travel Resorts of America, we have created a checklist of essential items, tools, and preparations you should consider:
- Confirm your reservation and check-in details in advance.
- Pack all necessary travel documents, including identification and reservation confirmations.
- Prepare a detailed itinerary and familiarize yourself with the amenities and services provided by Travel Resorts of America.
- Pack appropriate clothing and essentials for your RV camping experience.
- Bring camping gear, including tents, sleeping bags, and cooking utensils, if needed.
- Don’t forget toiletries, sunscreen, insect repellent, and any necessary medications.
- Plan your meals and stock up on groceries before your trip.
- Familiarize yourself with the rules and regulations of the RV campground to ensure a pleasant and respectful stay.
- Bring entertainment options, such as board games or outdoor sports equipment, to make the most of your time at the resort.
- Finally, relax and enjoy your well-deserved vacation!
In summary, the class action lawsuit against Travel Resorts of America highlights allegations of unauthorized bank account deductions and high-pressure sales tactics. The company is accused of violating the Electronic Funds Transfer Act (EFTA) by debiting canceled members’ accounts without written authorization. Yvonne Lugo seeks certification for a nationwide class and requests injunctive relief, statutory damages, and compensation.
At DHPL Travels, we are committed to providing you with accurate and trustworthy information about travel-related matters. We believe in transparency and maintaining a high standard of expertise, authoritativeness, and trustworthiness. We hope this article has equipped you with the knowledge you need to make informed decisions about your future travel plans.
DHPL Travels: Your trusted partner in travel experiences.
Please note that the information provided in this article is based on available public sources and should not be considered legal advice. For specific legal concerns or questions related to the class action lawsuit mentioned, we recommend consulting a qualified attorney.