Unveiling the Review Score System
At DHPL Travels, we understand the significance of review scores when it comes to making informed decisions. Our review scores range from 1 to 10, providing a comprehensive evaluation of an accommodation. To calculate the overall score, we aggregate individual review scores and divide the total by the number of reviews received.
Subscores for a Holistic Assessment
We believe in offering precise insights to our guests. That’s why we enable them to provide separate subscores for crucial aspects such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. These subscores are independent of the overall score, ensuring a comprehensive evaluation of every dimension.
Genuine Reviews: The Core of our Platform
To maintain the authenticity of our reviews, we only accept feedback from guests who have genuinely experienced the accommodation. Whether you stayed at the property or visited without staying, we value your insights. We also believe in the power of transparency, allowing guests to edit their reviews by simply contacting our dedicated Customer Service team.
Combating Fake Reviews for Your Peace of Mind
At DHPL Travels, your trust and satisfaction are our top priorities. We have a dedicated team, equipped with both human expertise and automated systems, to detect and remove any fraudulent reviews from our platform. Rest assured that if we come across any fake reviews, we take immediate action against those responsible. If you ever spot anything suspicious, we encourage you to report it to our Customer Service team for thorough investigation.
Our Review Guidelines: Fostering Authenticity and Reliability
To ensure the utmost credibility of our reviews, we adhere to strict guidelines. While we value both positive and negative feedback, we refrain from displaying reviews that include or reference politically sensitive comments, promotional content, illegal activities, personal or sensitive information, swear words, sexual references, hate speech, discriminatory remarks, threats, violence, spam, fake content, animal cruelty, or impersonation. Our guidelines aim to maintain the integrity of the platform and provide you with the most reliable and relevant information.
Time Relevance: Staying Up-to-Date
To ensure the relevance and accuracy of reviews, we only accept submissions within 3 months of checking out. Additionally, we may stop displaying reviews that are 36 months old or if the accommodation undergoes a change of ownership. This way, we keep you updated with the most current and pertinent feedback.
Engaging in Dialogue: Accommodations Respond
At DHPL Travels, we foster open communication between guests and accommodations. Therefore, an accommodation has the opportunity to reply to a review, enabling a constructive and transparent discussion.
Unveiling the Latest Reviews: Sorting and Filtering
When browsing through multiple reviews, we prioritize the most recent ones. Factors such as language, whether the review includes comments along with the rating, and more are taken into account. With our sorting and filtering options, you can easily arrange the reviews by time of year, review score, and other relevant criteria.
Transparency in External Review Scores
In our commitment to providing comprehensive information, we occasionally display external review scores from well-known travel websites. Whenever we do so, we make it clear and transparent, ensuring that you have all the necessary data to make an informed decision.
DHPL Travels: Your Trusted Travel Companion
At DHPL Travels, we firmly believe in Expertise, Authoritativeness, Trustworthiness, and Experience (E-E-A-T) as well as Your Money or Your Life (YMYL) standards. Our guidelines and standards are in place to maintain the utmost credibility and relevance of our platform. We value your trust and aim to provide you with an exceptional travel experience. Discover more amazing accommodations with DHPL Travels! DHPL Travels
Embracing Relevant and Family-Friendly Content
Our guidelines and standards are designed to ensure that the content on DHPL Travels remains relevant and suitable for a global audience. Your contributions play a vital role in helping fellow travelers make informed decisions. To create a valuable and helpful contribution, we encourage you to provide detailed insights while refraining from personal, political, ethical, or religious commentary. We promptly remove any promotional content. If you have any concerns regarding our services, please contact our dedicated Customer Service or Accommodation Service teams.
Fostering Respect and Genuine Feedback
We value the diversity and global reach of our audience. Hence, we kindly request that you avoid using profanity or any form of hate speech in any language. We do not tolerate discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activities. Your contributions should be genuine and unique, providing an authentic and unbiased perspective. As part of our commitment to maintaining the integrity of our platform, property partners are restricted from posting on behalf of guests or incentivizing reviews. We firmly discourage negative reviews submitted solely to harm competitors.
Privacy Matters: Safeguarding Personal Information
Respecting your privacy is of utmost importance to us. We strive to protect your personal information in every possible way. Our efforts include concealing email addresses, telephone numbers, website addresses, social media accounts, and any similar details that could compromise your privacy and security.
The Guest’s Voice: Opinions and Responsibility
Opinions expressed in reviews are solely those of our valued DHPL Travels customers and properties. They do not necessarily reflect the views of DHPL Travels. As a distributor, DHPL Travels assumes no responsibility or liability for any reviews or responses. While we strive to provide accurate translations, please note that some translations might be powered by Google. Google disclaims all warranties related to the translations, including any warranties of accuracy, reliability, merchantability, fitness for a particular purpose, and non-infringement.
Unveiling the Most Relevant Reviews
By default, our review sorting is based on the date of the review, along with additional criteria to present the most relevant feedback. Factors such as your preferred language, reviews with text, and non-anonymous reviews are considered. We may also provide additional sorting options based on traveler type, review score, and more to enhance your browsing experience and assist you in finding the most suitable accommodations.
