Unveiling the Overall Score
When it comes to reviewing Royal Bar & Hotel, we have a unique scoring system. Each review score ranges from 1 to 10. To calculate the overall score, we accumulate all the review scores and divide that total by the number of reviews received. Furthermore, guests have the opportunity to provide separate subscores for crucial aspects such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. It’s important to note that these subscores are independent of the overall score, meaning there’s no direct correlation between them.
Genuine Guest Reviews
Our platform allows guests to submit reviews for accommodations they have experienced firsthand. Whether you stayed at the property or simply visited, we value your feedback. Additionally, if you need to make any edits to a review you’ve already submitted, don’t hesitate to reach out to our Customer Service team. They’ll be more than happy to assist you.
Our Commitment Against Fake Reviews
Ensuring the authenticity of our reviews is of utmost importance to us. That’s why we have both trained professionals and automated systems dedicated to detecting any fraudulent submissions. If we come across any fake reviews, rest assured we promptly delete them and take appropriate action against the responsible parties. However, we encourage our valued users to report any suspicious content they encounter to our Customer Service team. Our dedicated fraud team stands ready to thoroughly investigate these matters.
Review Guidelines and Relevance
Ideally, we aim to publish every review we receive, regardless of whether they are positive or negative. However, there are specific criteria that we adhere to. We avoid displaying reviews that include or make reference to politically sensitive comments, promotional content, illegal activities, personal or sensitive information, swear words, sexual references, hate speech, discriminatory remarks, threats, violence, spam, fake content, animal cruelty, impersonation, or any violations of our review guidelines.
To maintain relevance, we generally accept reviews submitted within 3 months of checkout. Reviews older than 36 months may no longer be displayed, especially if there has been a change in ownership of the accommodation.
Interaction and Sorting
Royal Bar & Hotel has the opportunity to respond to reviews they receive. We believe in fostering open dialogue and encourage both reviewers and businesses to engage in constructive conversations.
When browsing through multiple reviews, the most recent ones will be prioritized, with some additional factors taken into consideration, such as language usage and whether the review includes comments in addition to ratings. For your convenience, you have the option to sort and filter reviews based on the time of year, review score, and more.
Guidelines and Standards for Reviews
At DHPL Travels, we strive to maintain quality content by upholding our guidelines and standards. These guidelines ensure that our platform remains relevant and family-friendly, while still allowing freedom of expression and diverse opinions. They are applicable to all comments, regardless of their tone.
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Travel-related Contributions: We value detailed contributions that assist fellow travelers in making informed decisions. Therefore, please refrain from including personal, political, ethical, or religious commentary. Any promotional content will be promptly removed. If you have any concerns about our services, please direct them to our Customer Service or Accommodation Service teams.
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Suitability for a Global Audience: It is important that all contributions are appropriate for our global audience. We kindly request that you avoid using profanity or attempting to bypass filters with creative spelling. Comments and media containing hate speech, discriminatory remarks, threats, sexually explicit content, violence, or the promotion of illegal activities are strictly prohibited.
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Genuine and Unique Content: We highly value authenticity and impartiality in reviews. Your contribution should be original and unbiased, reflecting your personal experience. Property partners affiliated with Booking.com should not post on behalf of guests or offer incentives in exchange for reviews. We do not tolerate attempts to tarnish the reputation of competitors through negative reviews.
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Respect for Privacy: At Booking.com, we prioritize the privacy of individuals. To protect this, we make every effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
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Expressing Opinions: It’s important to note that the opinions expressed in contributions are solely those of Booking.com customers and properties, and not of Booking.com itself. We do not assume responsibility or liability for any reviews or responses. As a platform, Booking.com acts as a distributor, not a publisher, of these comments and responses. We have no obligation to verify their accuracy.
By default, reviews are sorted based on the date of submission and additional criteria that prioritize the most relevant feedback. These criteria include the use of language, the inclusion of comments along with ratings, and the choice to remain anonymous. Depending on your preferences, there may be additional sorting options available, such as sorting by the type of traveler or by score.
Translations Disclaimer
Please note that translations provided by Google may be available on our platform. While we strive for accuracy and reliability, Google disclaims all warranties related to these translations, both expressed and implied. This includes warranties of accuracy, reliability, merchantability, fitness for a particular purpose, and non-infringement.
At DHPL Travels, we are committed to providing you with a seamless experience to help you make informed travel decisions. Discover more about Royal Bar & Hotel on our website DHPL Travels.
