At Panorama Green View Hotel, we value your feedback and strive to provide you with the best experience. Our review system allows guests to rate their stay on various aspects such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. We compile these scores to calculate an overall rating. We encourage guests to leave separate subscores and overall scores independently, ensuring an unbiased evaluation.
To maintain the authenticity of our reviews, we have a dedicated team along with advanced automated systems that actively detect and remove fake reviews. If you come across any suspicious content, we encourage you to report it to our Customer Service team so that our fraud department can investigate promptly.
We value the opinion of every guest and aim to publish both positive and negative reviews. However, we have certain guidelines in place to ensure the relevance and appropriateness of the content we display. Reviews containing politically sensitive comments, promotional content, illegal activities, personal or sensitive information, swear words, sexual references, hate speech, discriminatory remarks, threats, violence, spam, fake content, animal cruelty, impersonation, or any violation of our review guidelines will not be published.
To ensure the freshness and relevance of reviews, we accept submissions within 3 months of checking out. Additionally, reviews older than 36 months or for accommodations that have undergone a change of ownership may no longer be displayed.
Accommodations have the option to respond to reviews, allowing them to address any concerns or express gratitude for positive feedback.
Occasionally, we may display review scores from well-known travel websites, clearly indicating their source.
Guidelines and Standards for Reviews
At Panorama Green View Hotel, we have established guidelines and standards to maintain a family-friendly and inclusive environment. These guidelines apply to all comments, irrespective of their tone.
Travel-Related Contributions: Contributions should be travel-related and provide valuable insights to assist others in making informed decisions. Please refrain from including personal, political, ethical, or religious commentary. For issues regarding our services, please reach out to our Customer Service or Accommodation Service teams.
Appropriate for a Global Audience: We request that you avoid using profanity or attempting to disguise profane language with creative spelling, regardless of the language used. Comments or media containing hate speech, discriminatory remarks, threats, sexually explicit content, violence, or the promotion of illegal activities are strictly prohibited.
Genuine and Unique Content: We value genuine and unbiased reviews that reflect your personal experiences. Please ensure that your contribution is original and not influenced by any incentives or offers. Property partners associated with Panorama Green View Hotel should refrain from posting on behalf of guests or manipulating ratings through negative reviews.
Respect for Privacy: We prioritize the privacy of individuals. As such, we make every effort to conceal email addresses, telephone numbers, website addresses, social media accounts, and similar details in reviews.
Disclaimer: The opinions expressed in reviews are those of our customers and properties, and do not necessarily reflect those of Panorama Green View Hotel. We disclaim any responsibility or liability for the content of reviews or responses. While we distribute reviews, we do not verify their accuracy and are not publishers of these comments and responses.
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