At Muthumuni Ayurveda Beach Resort, we value our guests’ feedback and strive to provide the best experience possible. Our review system is designed to give you an accurate overall score based on individual ratings in important areas such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. We ensure that each review is independent and separate from the overall score, ensuring transparency and authenticity.
Genuine Reviews and Fraud Detection
We take the authenticity of our reviews seriously. Our dedicated team, along with state-of-the-art automated systems, works tirelessly to identify and remove any fake reviews. If you come across any suspicious content, we encourage you to report it to our Customer Service team for thorough investigation.
Review Guidelines and Content Policy
To maintain the integrity of our review system, we have certain guidelines in place. While we aim to publish both positive and negative reviews, we do not display reviews that contain politically sensitive comments, promotional content, illegal activities, personal or sensitive information, offensive language, discriminatory remarks, threats, violence, spam, fake content, animal cruelty, impersonation, or any violation of our review guidelines.
To ensure the relevance of reviews, we only accept submissions within 3 months of checking out. Additionally, reviews more than 36 months old may no longer be displayed, or if there has been a change of ownership in the accommodation.
Accommodation Responses and Sorting
At Muthumuni Ayurveda Beach Resort, we value open communication. Accommodations have the option to respond to reviews, allowing for constructive dialogue between guests and management.
When browsing through multiple reviews, the most recent ones will appear at the top, taking into consideration various factors such as language, rating, and comments. You can also sort and filter reviews based on time of year, review score, and more.
Guidelines and Standards for Reviews
We have established guidelines and standards to ensure that the content on our platform remains relevant and family-friendly. These guidelines apply to all comments regardless of their tone. Contributions should be travel-related, informative, and assist other travelers in making informed decisions. Please refrain from including personal, political, ethical, or religious commentary. Promotional content will be removed, and any concerns regarding our services should be directed to our Customer Service or Accommodation Service teams.
We kindly request that you respect the privacy of others. Booking.com will take measures to protect personal information such as email addresses, phone numbers, website addresses, and social media accounts.
Please note that the opinions expressed in reviews are those of our valued customers and properties, and do not necessarily reflect the views of Muthumuni Ayurveda Beach Resort or Booking.com. We are a distributor and not a publisher of comments and responses, and therefore, we do not accept responsibility or liability for any reviews. Additionally, translations provided by Google are offered as a service, and Google disclaims all warranties related to accuracy, reliability, merchantability, fitness for a particular purpose, and non-infringement.
We appreciate your valuable feedback and strive to continually improve our services based on your experiences.
For more information about Muthumuni Ayurveda Beach Resort, visit DHPL Travels.