Each review score for Melheim Kandy Villas ranges from 1 to 10. To calculate the overall score, we add up all the review scores and divide the total by the number of reviews we received. In addition to the overall score, guests can provide separate subscores for crucial aspects such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. It’s worth noting that guests submit their subscores and overall scores independently, meaning there’s no direct connection between them.
If you have booked an accommodation through our platform and stayed there, or even if you visited the property without actually staying, you can review it. If you need to edit a review you’ve already submitted, simply contact our Customer Service team, and they will assist you.
We have a dedicated team of people and automated systems that specialize in identifying and removing fake reviews from our platform. If any fake reviews are found, we take immediate action and delete them, as well as taking appropriate measures against the responsible parties. We encourage anyone who comes across suspicious content to report it to our Customer Service team so that our fraud team can thoroughly investigate.
At Melheim Kandy Villas, we aim to publish every review we receive, regardless of whether it’s positive or negative. However, there are certain types of content that we will not display in our reviews. These include politically sensitive comments, promotional content, illegal activities, personal or sensitive information (such as emails, phone numbers, or credit card details), swear words, sexual references, hate speech, discriminatory remarks, threats, violence, spam, fake content, animal cruelty, impersonation, and any violation of our review guidelines.
To ensure that the reviews remain relevant, we only accept reviews that are submitted within 3 months of checking out. Reviews that are older than 36 months or for accommodations that have undergone a change of ownership may no longer be displayed.
Melheim Kandy Villas has the option to reply to reviews, allowing us to address any concerns or provide additional information as needed.
When browsing through multiple reviews, the most recent ones will appear at the top, taking into account various factors such as language and whether the review contains comments or is just a rating. You also have the ability to sort and filter the reviews by the time of year, review score, and more.
Occasionally, we may display external review scores from other well-known travel websites. Rest assured that we will always clearly indicate when we do this.
Guidelines and Standards for Reviews
We have established guidelines and standards to ensure that the content on Melheim Kandy Villas remains relevant and family-friendly, while still allowing for the expression of opinions. These guidelines apply to all comments, regardless of their tone.
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Contributions should be travel-related. The most helpful contributions are detailed and assist others in making informed decisions. Please refrain from including personal, political, ethical, or religious commentary. We will remove promotional content, and any issues concerning the services provided by Melheim Kandy Villas should be directed to our Customer Service or Accommodation Service teams.
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Contributions should be suitable for a global audience. Please avoid using profanity or attempting to disguise profanity with creative spelling, regardless of the language used. Comments or media that contain hate speech, discriminatory remarks, threats, sexually explicit content, violence, or promote illegal activities are strictly prohibited.
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All content should be genuine and unique to each guest. Reviews are most valuable when they are original and unbiased. Your contribution should reflect your personal experience and opinions. Property partners of Melheim Kandy Villas should not post on behalf of guests or offer incentives in exchange for reviews. We do not tolerate negative reviews that are intended to harm the reputation of competitors.
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Respect the privacy of others. We prioritize the privacy of individuals and will make every effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar personal details.
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The opinions expressed in contributions are those of the guests and properties of Melheim Kandy Villas, and not of Melheim Kandy Villas itself. Melheim Kandy Villas does not accept responsibility or liability for any reviews or responses. We act as a distributor of these comments and responses, without any obligation to verify their accuracy.
By default, reviews are sorted based on the date of the review and other relevant criteria, such as language, the presence of text in the review, and whether the review is anonymous or not. Additional sorting options, such as sorting by the type of traveler or by score, may also be available.
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Please note that the translations provided by Google may be used on this service. Google disclaims all warranties related to these translations, whether expressed or implied, including warranties of accuracy, reliability, merchantability, fitness for a particular purpose, and non-infringement.
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