Lighthouse Sri Lanka: A Beacon of Trustworthy Reviews

Are you tired of sifting through countless reviews, unsure of their authenticity? Look no further than DHPL Travels’ review system, designed to provide honest and reliable feedback. Our commitment to Expertise, Authoritativeness, Trustworthiness, and Experience (E-E-A-T) ensures that you receive credible information for making informed decisions.

The Power of Review Scores

At DHPL Travels, we believe in transparency. Each review score reflects the overall experience of our guests, ranging from 1 to 10. To calculate the overall score, we aggregate all the review scores and divide the total by the number of reviews received. But that’s not all – guests can also provide separate subscores for crucial areas such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. These subscores offer a comprehensive understanding of various aspects of their stay.

Genuine Reviews, Genuine Experience

We take pride in ensuring that our reviews are genuine representations of guest experiences. Whether you actually stayed at the accommodation or simply visited the property, you can contribute an honest review. And if you ever need to edit a review you’ve already submitted, our dedicated Customer Service team is here to assist you.

Combatting Fake Reviews

Rest assured, we have a team of experts and automated systems that specialize in detecting fake reviews. If any suspicious activity is identified, we promptly delete the reviews and take appropriate action against those responsible. However, we encourage our users to be vigilant and report anything they deem questionable to our Customer Service team. Your collaboration helps us maintain a high standard of trustworthiness.

Our Review Guidelines

To provide you with the most relevant and valuable reviews, we adhere to strict guidelines. While we strive to publish every review, positive and negative, there are certain criteria we consider. We do not display reviews that include politically sensitive comments, promotional content, illegal activities, personal or sensitive information, swear words, sexual references, hate speech, discriminatory remarks, threats, violence, spam, fake content, animal cruelty, impersonation, or any violation of our review guidelines.

Additionally, to ensure the timeliness and accuracy of reviews, we may only accept submissions within 3 months of check-out. Reviews older than 36 months may no longer be displayed unless there has been a change in ownership.

Accommodation Responses

We believe in providing a platform for open communication. Accommodations have the opportunity to respond to reviews, fostering a productive dialogue between guests and hosts. This feature allows for transparency and enhances the overall guest experience.

Sorting and Filtering Reviews

To cater to your specific needs, we offer sorting and filtering options for a seamless review reading experience. The most recent reviews will be displayed at the top, taking into account factors such as language, the inclusion of comments, and more. You can also sort and filter reviews based on the time of year, review score, and other relevant criteria.

Your Trusted Travel Companion

As your trusted travel companion, DHPL Travels not only provides authentic reviews but also displays external review scores from well-known travel websites. Whenever we include these external scores, we make it clear to ensure complete transparency.

Remember, when you choose DHPL Travels, you’re not just getting reliable reviews, but also a wealth of travel information and services. So, start planning your next adventure with DHPL Travels and experience the difference firsthand!

DHPL Travels

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