Introducing Lagoon Paradise Beach Resort Tangalle
Welcome to Lagoon Paradise Beach Resort Tangalle, where your dream vacation becomes a reality. Our guests are at the heart of everything we do, and we strive to provide the best experience possible.
Unveiling Our Review System
At Lagoon Paradise, we value your feedback and use it to continuously improve our services. Our review system allows guests to provide independent scores in various areas, including location, cleanliness, staff, comfort, facilities, value, and free WiFi. The overall score is calculated by averaging all the review scores we receive. Please note that there is no direct link between the overall score and the subscores.
Genuine Reviews for Authentic Experiences
We take pride in the authenticity of our reviews. You can only review an accommodation if you have stayed there or visited the property. To maintain the integrity of our review system, editing a review requires contacting our dedicated Customer Service team.
Combating Fake Reviews
Ensuring the trustworthiness of our platform is of utmost importance to us. Our team, combined with advanced automated systems, work tirelessly to detect and eliminate any fake reviews. If you come across any suspicious content, please report it to our Customer Service team so that our fraud experts can investigate.
Our Review Guidelines
At Lagoon Paradise, we believe in transparency and relevance when it comes to reviews. While we aim to publish both positive and negative feedback, we cannot display reviews that include or refer to politically sensitive comments, promotional content, illegal activities, personal or sensitive information, swear words, sexual references, hate speech, discriminatory remarks, threats, violence, spam, fake content, animal cruelty, impersonation, or any violation of our review guidelines.
To ensure the relevance of reviews, we only accept submissions within 3 months of checking out. Additionally, reviews may cease to be displayed after 36 months or if the accommodation undergoes a change of ownership.
Engaging with Reviews
We value open communication and provide the opportunity for accommodations to reply to reviews. This ensures a constructive dialogue between our guests and management.
The Latest Reviews, Your Trusted Resource
When viewing multiple reviews, the most recent ones take precedence, taking into consideration factors such as language and whether they contain comments in addition to ratings. To help you find the most relevant information, our platform allows you to sort and filter reviews by time of year, review score, and more.
Credible External Review Scores
At times, we may display review scores from other reputable travel websites to enhance your decision-making process. Rest assured that we always clearly indicate when these external scores are used.
Guidelines and Standards for Reviews
To maintain a family-friendly and inclusive environment, we have established guidelines and standards for reviews at Lagoon Paradise. These guidelines apply to all comments, regardless of tone:
- Contributions should be travel-related, providing detailed insights to assist fellow travelers.
- Please refrain from including personal, political, ethical, or religious commentary.
- Promotional content will be removed, and any issues with our services should be directed to our Customer Service or Accommodation Service teams.
- As a global platform, contributions should be appropriate for audiences worldwide. Please avoid profanity and any form of hate speech, discriminatory remarks, threats, sexually explicit content, violence, or the promotion of illegal activities.
- Your reviews should be genuine and unique, reflecting your personal experience. We value originality and impartiality. Accommodation partners are prohibited from posting on behalf of guests or offering incentives in exchange for reviews. Negative reviews aimed at tarnishing competitors’ ratings will not be tolerated.
- We respect the privacy of all individuals. Booking.com will make every effort to protect personal information shared in reviews, such as email addresses, phone numbers, websites, and social media accounts.
Please note that the opinions expressed in reviews belong solely to our valued guests and do not represent the views of Lagoon Paradise Beach Resort Tangalle or Booking.com. As a distributor, Booking.com is not responsible for the content of reviews or responses. We act as a platform to connect guests and properties, without assuming the role of a publisher.
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Join us at Lagoon Paradise Beach Resort Tangalle for an unforgettable beach vacation. Book your stay today through DHPL Travels!
Image: Lagoon Paradise Beach Resort Tangalle