Welcome to the world of luxury at the Kanola Luxury Hotel. Our guests’ satisfaction is our top priority, and we strive to provide an exceptional experience that surpasses all expectations. At Kanola, we value your opinion and aim to create an environment where guests can share their thoughts and experiences.
Reviewing Your Stay
Whether you’ve stayed at our hotel or simply visited, you have the opportunity to leave a review. We believe in transparency, and your feedback helps us enhance our services and facilities. If you wish to modify a review you’ve already submitted, our dedicated Customer Service team is ready to assist you. Ensuring a trustworthy platform is our responsibility, and we have both manual and automated systems in place to detect and remove any fraudulent reviews.
Upholding Review Guidelines
To maintain the integrity of our reviews, we have certain guidelines in place. We encourage both positive and negative reviews, but we reserve the right to withhold those that include politically sensitive comments, promotional content, illegal activities, personal or sensitive information, offensive language, hate speech, or any violations of our guidelines. Our aim is to create a safe and inclusive environment for all our guests.
Keeping Reviews Relevant
To ensure the relevance of the reviews displayed, we only accept submissions made within three months of check-out. Additionally, after 36 months or in the case of a change in ownership, reviews may cease to be displayed. We believe in the power of recent experiences to guide potential guests in making informed decisions.
Engaging with Reviews
At Kanola Luxury Hotel, we value open communication. Accommodations have the option to respond to reviews, allowing for a constructive dialogue between guests and our team. We believe in the importance of addressing concerns and providing clarity when necessary.
Standards for Reviews
Our guidelines and standards aim to maintain a family-friendly and unbiased platform. Contributions should focus on travel-related experiences and provide helpful insights. We kindly request that personal, political, ethical, and religious commentary be avoided. We also expect all contributions to adhere to global standards of respect and decency, refraining from profanity, hate speech, discriminatory remarks, threats, sexually explicit content, violence, or the promotion of illegal activities.
Genuine and Unique Experiences
We believe that genuine and unbiased reviews are the most valuable. We encourage our guests to share their authentic experiences, allowing us to continuously improve our services. It is important to note that property partners of Kanola Luxury Hotel are not permitted to post on behalf of guests or offer incentives in exchange for reviews. We strictly prohibit any attempts to manipulate ratings or submit false reviews.
Your Privacy Matters
At Kanola Luxury Hotel, we respect your privacy. We take the necessary measures to protect personal information, ensuring that email addresses, telephone numbers, website addresses, social media accounts, and similar details are kept confidential.
Disclaimer on Translations
Please note that our review platform may contain translations powered by Google. While we strive for accuracy, Google disclaims all warranties related to these translations. We appreciate your understanding in this matter.
We are excited to have you join our growing community of satisfied guests. Experience the epitome of luxury at Kanola Luxury Hotel and share your unforgettable journey with us. Book your stay today at DHPL Travels: DHPL Travels.