Providing Authentic Reviews at DHPL Travels
At DHPL Travels, we understand the importance of reliable and genuine reviews for choosing the perfect accommodation. Our review scores are carefully compiled, taking into account the feedback from our valued guests. Each review score ranges from 1 to 10, and the overall score is derived by averaging the individual review scores received. Our guests also have the option to provide subscores for crucial aspects such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Notably, these subscores and the overall scores are submitted independently, ensuring an unbiased evaluation.
Transparent Reviewing Process
Whether you have actually stayed at the accommodation or simply visited, you have the opportunity to review and share your experiences on our platform. Should you wish to make any changes to a review you’ve submitted, our dedicated Customer Service team is always ready to assist you.
At DHPL Travels, we take the authenticity of reviews seriously. To maintain the integrity of our platform, we employ a combination of manual and automated systems specifically designed to detect and eliminate fake reviews. If we identify any misleading or fraudulent reviews, we promptly remove them and take appropriate actions against those responsible. We strongly encourage our users to report any suspicious activity to our Customer Service team, allowing our fraud specialists to thoroughly investigate the matter.
Review Guidelines: Ensuring Quality Content
Our goal is to provide a comprehensive range of reviews, embracing both positive and negative feedback. However, we reserve the right to not display reviews that include or allude to politically sensitive comments, promotional content, illegal activities, personal or sensitive information, swear words, sexual references, hate speech, discriminatory remarks, threats, violence, spam or fake content, animal cruelty, impersonation, or any violation of our review guidelines.
To ensure relevancy, we generally accept reviews submitted within 3 months of checking out. Additionally, after 36 months or in the event of a change in ownership, we may discontinue displaying reviews for a particular accommodation.
Engaging with Reviews
At DHPL Travels, we believe in fostering healthy communication between accommodations and guests. Therefore, an accommodation has the option to respond to reviews, enabling them to address any concerns or express appreciation for positive feedback.
Streamlined Review Presentation
When exploring multiple reviews, our platform prioritizes the most recent ones, considering various factors such as language and the presence of comments alongside ratings. To assist you in finding the most relevant reviews, we offer sorting and filtering options based on time of year, review score, and more.
Sometimes, we may showcase external review scores from other reputable travel websites. However, we always ensure transparency by clearly indicating when such scores are displayed.
Guidelines and Standards for Reviews
Our guidelines and standards are designed to maintain the quality and relevance of content on DHPL Travels. We encourage contributors to provide travel-related information that is helpful and informative. Please refrain from including personal, political, ethical, or religious commentary. Promotional content will be removed, and any concerns regarding DHPL Travels’ services should be directed to our Customer Service or Accommodation Service teams.
Contribution should be suitable for a global audience. To foster a respectful environment, we kindly request that profanity and creative attempts to circumvent profanity be avoided in any language. Comments or media that contain hate speech, discriminatory remarks, threats, sexually explicit content, violence, or promotion of illegal activities will not be permitted.
At DHPL Travels, we value authentic and unbiased content. Reviews hold the most value when they are original and impartial, reflecting your personal experiences. Property partners associated with DHPL Travels are prohibited from posting on behalf of guests or offering incentives in exchange for reviews. We strictly discourage any efforts to tarnish the reputation of competitors through negative reviews.
We prioritize the privacy of our users. To safeguard personal information, DHPL Travels takes measures to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions belong solely to DHPL Travels’ customers and properties, and do not represent the views of DHPL Travels. DHPL Travels assumes no responsibility or liability for any reviews or responses. Please note that DHPL Travels is a distributor and not a publisher of these comments and responses. We do not have any obligation to verify the accuracy of the content.
By default, reviews are sorted based on the date of submission, along with other criteria to present the most relevant reviews. Additional sorting options may be available, such as sorting by traveler type or review score.
Translations Disclaimer
As part of our commitment to serving a global audience, some translations on our platform are powered by Google Translate. It is important to note that Google disclaims all warranties related to translations, including accuracy, reliability, merchantability, fitness for a particular purpose, and non-infringement.
DHPL Travels remains dedicated to providing authentic reviews and a seamless user experience, helping you make well-informed travel decisions. Start your journey with DHPL Travels now by clicking here.
