Understanding Review Scores
Each review score at Gaga Addara Hotel falls between 1 and 10. To determine the overall score, we calculate the average of all the review scores we receive. Guests have the option to provide subscores in essential areas such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. It is important to note that subscores and overall scores are submitted independently and are not directly linked.
Reviewing Your Accommodation
You have the opportunity to review the accommodation you booked through our platform, whether you actually stayed there or simply visited the property. If you need to make edits to a review you have already submitted, please reach out to our Customer Service team for assistance.
Detection and Handling of Fake Reviews
Here at Gaga Addara Hotel, we have a dedicated team of both people and automated systems that specialize in detecting and eliminating any fake reviews submitted to our platform. If any fake reviews are found, they are promptly deleted, and appropriate action is taken against those responsible. We highly encourage our guests to report any suspicious activity or reviews to our Customer Service team so that our fraud team can thoroughly investigate the matter.
Review Guidelines and Standards
At Gaga Addara Hotel, we value relevant and trustworthy reviews that adhere to high standards of expertise, authoritativeness, trustworthiness, and experience. It is our goal to provide a platform where guests can freely express their opinions while maintaining a respectful and friendly atmosphere. To ensure this, we have established the following guidelines and standards:
Travel-Related Contributions
Contributions should primarily focus on travel-related topics. We greatly appreciate detailed reviews that assist others in making informed decisions. Please refrain from including personal, political, ethical, or religious commentary. Promotional content will not be permitted, and any issues regarding our services should be addressed to our dedicated Customer Service or Accommodation Service teams.
Global Audience Appropriateness
We kindly request that you avoid using profanity or attempting to circumvent profanity filters with creative spelling in any language. Comments or media containing hate speech, discriminatory remarks, threats, sexually explicit content, violence, or the promotion of illegal activities are strictly prohibited. We strive to maintain a welcoming environment suitable for our global audience.
Genuine and Unique Content
We highly value genuine and unbiased reviews that offer a unique perspective to our guests. Your contribution should reflect your personal experience and opinions. For transparency and fairness, property partners of Gaga Addara Hotel are not allowed to post on behalf of guests or offer incentives in exchange for reviews. Any attempts to manipulate ratings by submitting negative reviews about competitors will not be tolerated.
Respect for Privacy
Respecting the privacy of others is of utmost importance to us. Gaga Addara Hotel is committed to safeguarding personal information and will take necessary measures to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
Guest Opinions and Liability
The opinions expressed in reviews are solely those of our customers and properties, and do not represent the views of Gaga Addara Hotel. We do not accept responsibility or liability for any reviews or responses. It is important to note that Booking.com serves as a distributor of these comments and responses and does not verify their accuracy. Our default sorting of reviews is based on the date of the review and additional criteria to display the most relevant feedback. Other sorting options may also be available, including sorting by the type of traveler or by score.
Translations Disclaimer
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