An Authentic Review Experience
At DHPL Travels, we understand that reviews play a crucial role in helping travelers make informed decisions. That’s why we value transparency, authenticity, and the power of your voice. We want to ensure that every review reflects genuine experiences, building a trustful community of fellow travelers. Here’s how we make that happen.
Your Review, Your Score
To provide the most accurate representation, we use a comprehensive scoring system. Each review score ranges from 1 to 10. Our overall score is calculated by aggregating all the review scores and dividing the total by the number of reviews received. Additionally, we encourage guests to provide subscores for essential aspects such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. This comprehensive approach ensures that every aspect of your stay is considered.
Spotting the Authenticity
We prioritize the authenticity of each review. Our dedicated team, along with state-of-the-art automated systems, thoroughly scrutinizes every submission to detect any signs of fakeness. If we identify any fraudulent reviews, we promptly delete them and take necessary actions against the responsible parties. However, we also rely on you, our vigilant community members, to report any suspicious activity. Your contribution makes our platform a trustworthy space for all.
Creating a Relevant Environment
Our commitment to relevance means we want to showcase a range of experiences, both positive and negative. However, there are certain guidelines we adhere to when it comes to publishing reviews. We do not display reviews that contain politically sensitive comments, promotional content, illegal activities, personal or sensitive information, swear words, sexual references, hate speech, discriminatory remarks, threats, violence, spam, fake content, animal cruelty, or impersonation. We prioritize your safety, comfort, and the integrity of our platform.
Timeless Reviews, Timely Feedback
To ensure relevance, we accept reviews submitted within 3 months of check-out. Furthermore, reviews older than 36 months or pertaining to accommodations with a change of ownership may be excluded. This approach enables us to present you with up-to-date and accurate information.
The Power of Your Review, The Opportunity to Respond
At DHPL Travels, we believe in establishing open communication between guests and accommodations. Therefore, accommodations have the chance to respond to your reviews. We encourage a constructive dialogue that enhances the quality of your experience and helps accommodations to continuously improve.
A Global Audience, A Global Standard
Our guidelines and standards reflect a global perspective. We strive to maintain a family-friendly environment that is inclusive and respectful of diverse opinions. Please ensure that your contributions remain travel-related and avoid any personal, political, ethical, or religious commentary. We appreciate your understanding and cooperation in creating a welcoming space for everyone.
The Authentic Voice of Our Community
We value the authenticity and uniqueness of every contribution. Genuine reviews provide the most valuable insights for fellow travelers. Therefore, we emphasize that your review should be original, unbiased, and truly reflective of your personal experience. We strictly prohibit property partners from posting on behalf of guests or offering incentives in exchange for reviews. We also discourage any attempts to manipulate ratings by submitting negative reviews about competitors. Your voice matters, and we want it to be heard.
Privacy Protection
Respecting your privacy is of utmost importance to us. We take measures to safeguard sensitive information such as email addresses, phone numbers, website links, social media accounts, and similar details. Booking.com goes the extra mile to protect your personal information and ensure your peace of mind.
Your Voice, Our Responsibility
At DHPL Travels, we consider ourselves as facilitators of the review process. The opinions expressed in the reviews belong to our valued customers and properties, not DHPL Travels. While we strive to provide a platform for open communication, please note that Booking.com does not accept responsibility or liability for the content of the reviews. We act as a distributor, not a publisher, of these comments and responses. However, we are committed to enhancing your experience and maintaining an environment of trust and authenticity.
Quality Sorting for Relevant Reviews
To make navigating reviews easier, we sort them based on the date of the review, as well as additional relevant criteria. This ensures that you have access to the most up-to-date and relevant information for your specific needs. You also have the option to sort and filter reviews according to factors like the time of year, review score, and more. At DHPL Travels, we want to empower you with the tools to find the perfect accommodation for your travel plans.
DHPL Travels – Your Gateway to Exceptional Experiences
At DHPL Travels, we strive to offer a platform that values your opinions and creates a sense of trust in the travel community. As you explore the world of travel, let us be your guide. Book your next adventure with DHPL Travels at visitsrilankanow.net and embark on a journey filled with authenticity, excitement, and unforgettable memories.
