If you’re planning a vacation at the Coco Royal Beach Resort, it’s natural to rely on the experiences of other travelers. At DHPL Travels, we understand the importance of customer reviews in helping you make informed decisions. To provide you with reliable and trustworthy information, we have strict guidelines and standards in place for the reviews we feature on our platform.
Submitting and Editing Reviews
You have the opportunity to share your experience of staying at Coco Royal Beach Resort through our platform. Whether you actually stayed at the accommodation or just visited, we encourage you to submit a review. If you need to edit a review you have already submitted, simply contact our Customer Service team, and they will assist you.
Ensuring Authenticity
At DHPL Travels, we take the authenticity of reviews seriously. We have dedicated teams and automated systems that specialize in detecting fake reviews. If any suspicious activity is reported, our fraud team will promptly investigate. We believe in providing you with genuine and reliable reviews.
What We Don’t Publish
While we aim to publish all reviews, both positive and negative, there are certain types of content that we don’t display. Our goal is to maintain a respectful and useful platform for travelers. Consequently, reviews that include or refer to politically sensitive comments, promotional content, illegal activities, personal or sensitive information, swear words, hate speech, discriminatory remarks, threats, violence, spam, fake content, animal cruelty, or impersonation won’t be published. Additionally, any violation of our review guidelines will result in non-publication.
Timeline for Accepting Reviews
To ensure the relevance of reviews, we only accept those submitted within 3 months of checking out from the accommodation. After 36 months, we may stop displaying older reviews. However, if there is a change of ownership for the accommodation, this may also affect the display of reviews.
Accommodation Replies
Coco Royal Beach Resort has the opportunity to respond to reviews. This gives them a chance to address any concerns or provide additional information, further improving the guest experience.
Sorting and Filtering
When you browse through multiple reviews, the most recent ones will appear at the top. However, other factors, such as language and the presence of comments, also influence the sorting. You have the option to sort and filter reviews based on the time of year, review score, and more.
Guidelines and Standards
Our guidelines and standards ensure that the content on DHPL Travels remains relevant and family-friendly. We value your contributions that are travel-related, detailed, and help fellow travelers make better decisions. Please refrain from including personal, political, ethical, or religious commentary. Any issues regarding DHPL Travels’ services should be addressed to our Customer Service or Accommodation Service teams.
Our Commitment to Privacy
At DHPL Travels, we respect your privacy. We make every effort to protect your personal information and obscure details such as email addresses, phone numbers, and social media accounts.
Translations Disclaimer
Please note that certain translations on our platform are powered by Google. While we strive for accuracy, Google disclaims all warranties related to translations, including accuracy, reliability, and implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
For an unforgettable stay at Coco Royal Beach Resort, rely on the genuine and authentic reviews from fellow travelers. Learn more about Coco Royal Beach Resort and book your stay at DHPL Travels.