At DHPL Travels, we believe in providing the best travel experience for our guests. One of our top recommendations is the Cloud 9 Boutique Hotel. To help you make informed decisions, we have implemented a comprehensive review system that ensures authenticity and quality. In this article, we will walk you through the review process, guidelines, and standards we follow.
The Review Process
When guests review the Cloud 9 Boutique Hotel, they provide separate scores for crucial aspects such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. These scores are then combined to derive an overall score. Importantly, there is no direct link between the subscores and the overall score.
Whether you stayed at the hotel or simply visited, you can review the accommodation through our platform. In case you need to make edits to a review you’ve already submitted, our dedicated Customer Service team is just one call away.
Authenticity is Our Priority
We take great pride in maintaining the authenticity of our reviews. To ensure this, we have a team of experts and automated systems in place to detect and remove any fake reviews. If you come across any suspicious content, we encourage you to report it to our Customer Service team so that our dedicated fraud team can investigate further.
Our Review Guidelines
At DHPL Travels, we strive to create a positive and reliable platform for travelers. To maintain high standards of expertise, we adhere to the following guidelines:
Relevant and Family-Friendly Contributions
Contributions to the review section should primarily focus on travel-related experiences. We value detailed reviews that provide valuable insights for fellow travelers. We kindly request that you avoid personal, political, ethical, or religious commentary. Promotional content or issues related to our services should be directed to our Customer Service or Accommodation Service teams.
Respectful Global Audience
We aim to create a global community where everyone feels welcome. We kindly request that you refrain from using profanity or attempting to use creative spelling as a substitute. Comments or media containing hate speech, discriminatory remarks, threats, sexually explicit content, violence, or the promotion of illegal activities are strictly prohibited.
Genuine and Unbiased Reviews
We believe that genuine and unbiased reviews are crucial for making informed decisions. Your contribution should reflect your personal experience and remain true to your own perspective. Partners associated with Booking.com are prohibited from posting on behalf of guests or offering incentives in exchange for reviews. We strictly condemn any attempts to manipulate ratings by submitting negative reviews about competitors.
Respecting the privacy of our users is of utmost importance to us. We take all necessary measures to safeguard personal information such as email addresses, phone numbers, website links, and social media accounts.
Customer and Property Opinions
Please note that the opinions expressed in the reviews are solely those of our valued customers and properties, and not of DHPL Travels. We do not accept any responsibility or liability for the content of the reviews. As a distributor, we do not verify the accuracy of the comments and responses provided by customers and properties.
Sorting and Filtering Options
To help you find the most relevant reviews, we offer sorting and filtering options. By default, reviews are sorted based on the date of review, along with additional criteria such as language, reviews with text, and non-anonymous reviews. You can further customize your search by filtering based on the time of year, review score, and more.
In our efforts to provide a seamless experience, we utilize translation services powered by Google. However, please note that Google disclaims all warranties related to the translations, including accuracy, reliability, merchantability, fitness for a particular purpose, and non-infringement.
At DHPL Travels, the Cloud 9 Boutique Hotel review process ensures credibility, accuracy, and transparency. Book your stay now at DHPL Travels and experience the finest hospitality at the Cloud 9 Boutique Hotel.