At DHPL Travels, we strive to provide our guests with an exceptional experience. When it comes to reviewing accommodations on our platform, we take into account various factors to generate an overall score. Our guests have the opportunity to rate different aspects, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. These individual scores, along with the overall score, are submitted independently, ensuring an unbiased evaluation.
Genuineness and Transparency
We value the trust our users place in us, which is why we have dedicated teams and automated systems to detect and eliminate fake reviews from our platform. If you come across any suspicious content, kindly report it to our Customer Service team, and we will promptly investigate the matter.
Review Guidelines and Content Policy
To ensure the relevance of the reviews, we have certain guidelines in place. While we aim to publish all reviews, both positive and negative, we refrain from displaying content that includes politically sensitive comments, promotional material, illegal activities, personal or sensitive information, offensive language, hate speech, discriminatory remarks, threats, violence, spam, fake content, animal cruelty, impersonation, or any violation of our review guidelines.
To maintain the freshness and accuracy of reviews, we accept submissions within three months of checking out. Additionally, reviews that are older than 36 months may no longer be displayed, or if there has been a change in the property’s ownership.
Accommodation Responses and Sorting
At DHPL Travels, we encourage accommodations to engage with reviews by providing their responses. This interaction fosters a healthy dialogue between guests and property owners.
When multiple reviews are available, we prioritize the most recent ones. However, other factors, such as language and the inclusion of comments, may also influence the sorting order. To help you find the information you need, we offer sorting and filtering options based on the time of year, review score, and more.
Guidelines and Standards for Reviews
To maintain a family-friendly and inclusive environment, we have established guidelines and standards for reviews:
- Contributions should be travel-related and provide helpful insights to assist other travelers in their decision-making process. Please refrain from including personal, political, ethical, or religious commentary.
- Contributions should be suitable for a global audience. We kindly request that you avoid any use of profanity or creative spelling to approximate profanity in any language. Additionally, hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activities are strictly prohibited.
- All content should be genuine and reflect your personal experience. We value original and unbiased reviews. Property partners affiliated with DHPL Travels are not allowed to post on behalf of guests or offer incentives for reviews. We do not tolerate negative reviews submitted with the intention of harming a competitor’s rating.
- Respecting the privacy of others is of utmost importance to us. We make every effort to protect personal information, such as email addresses, phone numbers, websites, and social media accounts.
The opinions expressed in reviews are solely those of our customers and properties and do not represent the views of DHPL Travels. We do not assume any responsibility or liability for the content of reviews or responses. As a distributor, we do not verify the accuracy of reviews but strive to display the most relevant ones based on additional criteria, including language usage, reviews with text, and non-anonymous reviews. We may also provide external review scores from well-known travel websites, clearly indicating the source.
Please note that translations provided by Google may be available in our services. However, Google disclaims all warranties related to accuracy, reliability, merchantability, fitness for a particular purpose, and non-infringement regarding these translations.
At DHPL Travels, we are committed to continuously improving our services and providing you with reliable and trustworthy information to enhance your travel experiences. Book your next adventure at Ahas Gawwa Resort with us today!